Cusina
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Terms and Conditions

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1. Introduction

These terms and conditions govern your use of our restaurant website and the services we offer, including online table booking and food delivery. By using our website, you agree to abide by these terms. If you do not agree with any part of these terms, you may not use our services.

2. Online Table Booking

  • Reservation Process: You may make reservations through our website. All bookings are subject to availability.
  • Accuracy: You must provide accurate information when making a reservation, including the number of guests, contact details, and any special requests.
  • Confirmation: A reservation is confirmed only when you receive a booking confirmation from us via email or SMS.

3. Food Delivery

  • Ordering Process: You may place orders for delivery through our website.
  • Delivery Area: We specify the areas to which we deliver. Delivery times may vary depending on your location and order volume.
  • Order Confirmation: Your order is confirmed once you receive an order confirmation on the website or via email/SMS.
  • Delivery Charges: Delivery charges may apply, depending on your location and order value.

4. Pricing and Payment

  • Prices: Prices for menu items and services are listed on our website and are subject to change without notice.
  • Payment: Payment for reservations and food orders must be made online through our secure payment gateway. We accept major credit cards and other payment methods as specified on the website.

5. Cancellations and Refunds

  • Reservations: You may cancel a reservation up to a specified time before the booking time without penalty. Late cancellations or no-shows may incur charges.
  • Food Orders: Once confirmed, food orders cannot be canceled or refunded unless otherwise specified by us.

6. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Use of Information: We may collect and use your personal information as outlined in our Privacy Policy.

7. Limitation of Liability

  • Service Limitations: We strive to provide accurate information and reliable services, but we do not guarantee uninterrupted access to our website or the availability of our services at all times.
  • Indemnification: You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising out of your use of our website or services.

8. Governing Law

  • Jurisdiction: These terms and conditions are governed by the laws of [Jurisdiction], without regard to its conflict of laws principles.

9. Changes to Terms

  • Updates: We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Us

  • Support: If you have any questions or concerns about these terms and conditions, please contact us through the contact information provided on our website.

By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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